Ordered Licence but did not receive anything

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DerOnkel
Posts: 6
Joined: Wed Feb 01, 2012 9:05 am

Ordered Licence but did not receive anything

Post by DerOnkel »

Dear all,

on September 2, I've purchased o new licence for birdieSync, which was paid via PayPal on the same day.

Unfortunatly I did not receive any mail with the new licence.

What's going wrong?

Ulf

Birdy
Site Admin
Posts: 3118
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Ordered Licence but did not receive anything

Post by Birdy »

Hello Ulf,

I'm really sorry for this problem. I investigated, and at the time your registered, there was a problem of "out of memory" on the server which preventing the treatment of the order. I've just sent you an email to deal with this issue.
If other users have similar problems, please send an email to sales(at)birdiesync.com or support(at)birdiesync.com.
Thanks.
Birdy

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