Hi,
I have sync problems after the Thunderbird update to version 2.0.0.4
My contacts and calender data on the phone are deleted and I can´t sync again.
I got no error message, the mobile device center show syncing ok, but they do nothing. Before update, Thunderbird show me a notify that the syncronisation starts and ends.
I have deinstall/reinstall the Birdiesync and Thunderbird, but it doesn't help!
I have Vista and Windows Mobile 6 Device (XDA Orbit).
Can you help me?
THX
Marcus
Sync Problem after Thunderbird Update 2.0.0.4
Hello Marcus,
I will need some log files to investigate your problem.
Could you send me them as described in this thread ?
Thanks.
I will need some log files to investigate your problem.
Could you send me them as described in this thread ?
Thanks.
Birdy
LOGFILES FROM MOBILE PHONE
Install.log:
Local 18/06/2007 22:18:57::0000 Installation successful
BirdieWatcher.log
Local 18/06/2007 22:18:57::0000 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:18:57::0000 Operating system: PocketPC, version 5.2
Local 18/06/2007 22:18:58::0000 BirdieWatcher is running
DeviceProvider.log:
Local 18/06/2007 22:21:33::0000 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:21:33::0000 Operating system: PocketPC, version 5.2
Local 18/06/2007 22:21:33::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Install.log:
Local 18/06/2007 22:18:57::0000 Installation successful
BirdieWatcher.log
Local 18/06/2007 22:18:57::0000 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:18:57::0000 Operating system: PocketPC, version 5.2
Local 18/06/2007 22:18:58::0000 BirdieWatcher is running
DeviceProvider.log:
Local 18/06/2007 22:21:33::0000 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:21:33::0000 Operating system: PocketPC, version 5.2
Local 18/06/2007 22:21:33::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:33::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Error while opening file for reading: \Programme\BirdieSync\Preferences.xml (GetLastError = 2)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load archive file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file (GetLastError = 0)
Local 18/06/2007 22:21:34::0000 ERROR: Impossible to load preference file => Cannot initialize (GetLastError = 0)
Last edited by MaPa on Tue Jun 19, 2007 5:34 pm, edited 1 time in total.
Logfile from PC:
Transfer.log:
Local 18/06/2007 22:18:39::0750 Connected with device
Local 18/06/2007 22:18:39::0973 ERROR: Impossible to open device ActiveSync contact key (result = 0x2) (GetLastError = 0)
Local 18/06/2007 22:18:40::0230 ERROR: Cannot get installation directory (GetLastError = 0)
Local 18/06/2007 22:18:40::0536 ERROR: Could not transfer preference file (GetLastError = 0)
Install.log:
Local 18/06/2007 22:18:29::0936 ERROR: Error while opening file for reading: C:\Program Files\BirdieSync/Preferences.xml (GetLastError = 0)
Local 18/06/2007 22:18:30::0069 ERROR: Impossible to load archive file (GetLastError = 0)
DesktopProvider.log:
Local 18/06/2007 22:20:53::0805 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:20:53::0855 Operating system: id 2, version 6.0, SP 0.0
Preference.xml:
<object class = "Preference"><addressBookIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[pab]]></id><name><![CDATA[Persönliches Adressbuch]]></name></item></addressBookIdList><defaultAddressBookId><![CDATA[pab]]></defaultAddressBookId><isAddressBookLinkedToCategory><![CDATA[0]]></isAddressBookLinkedToCategory><isUnmatchedAddressBookCategoryExcluded><![CDATA[0]]></isUnmatchedAddressBookCategoryExcluded><isAddressBookDisplayNameFilled><![CDATA[1]]></isAddressBookDisplayNameFilled><calendarIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[moz-profile-calendar://]]></id><name><![CDATA[Privat]]></name></item></calendarIdList><defaultCalendarId><![CDATA[moz-profile-calendar://]]></defaultCalendarId><isCalendarLinkedToCategory><![CDATA[0]]></isCalendarLinkedToCategory><isUnmatchedCalendarCategoryExcluded><![CDATA[0]]></isUnmatchedCalendarCategoryExcluded><mailFolderIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[mailbox://nobody@Local%20Folders/Inbox]]></id><name><![CDATA[]]></name></item></mailFolderIdList><calendarPastPeriodNumber><![CDATA[-1]]></calendarPastPeriodNumber><calendarPastPeriodUnit><![CDATA[-1]]></calendarPastPeriodUnit><calendarApplication><![CDATA[3]]></calendarApplication><applicationPath><![CDATA[C:\Program Files\Mozilla Thunderbird\]]></applicationPath><isPortable><![CDATA[0]]></isPortable><profile><![CDATA[C:\Users\MaPa\AppData\Roaming\Thunderbird\Profiles\a59rajod.default]]></profile><storageId><![CDATA[]]></storageId><sunbirdApplicationPath><![CDATA[]]></sunbirdApplicationPath><isSunbirdPortable><![CDATA[0]]></isSunbirdPortable><sunbirdProfile><![CDATA[]]></sunbirdProfile><sunbirdStorageId><![CDATA[]]></sunbirdStorageId><frequencyNumber><![CDATA[-1]]></frequencyNumber><frequencyUnit><![CDATA[-1]]></frequencyUnit><mailBodyMaximumSize><![CDATA[25]]></mailBodyMaximumSize><isMailAttachmentSynchronized><![CDATA[1]]></isMailAttachmentSynchronized><mailAttachmentMaximumSize><![CDATA[25]]></mailAttachmentMaximumSize><mailPastPeriodNumber><![CDATA[-1]]></mailPastPeriodNumber><mailPastPeriodUnit><![CDATA[-1]]></mailPastPeriodUnit><synchronizationStartAlert><![CDATA[1]]></synchronizationStartAlert><synchronizationEndAlert><![CDATA[1]]></synchronizationEndAlert></object>
BirdieSyncInstall.log:
Local 18/06/2007 22:18:25::0675 Unsigned CABS policy = 16
Local 18/06/2007 22:18:25::0722 Unsigned application policy = 1
Local 18/06/2007 22:18:25::0765 Unsigned prompt policy = 0
Local 18/06/2007 22:18:25::0808 Privileged application policy = 1
Transfer.log:
Local 18/06/2007 22:18:39::0750 Connected with device
Local 18/06/2007 22:18:39::0973 ERROR: Impossible to open device ActiveSync contact key (result = 0x2) (GetLastError = 0)
Local 18/06/2007 22:18:40::0230 ERROR: Cannot get installation directory (GetLastError = 0)
Local 18/06/2007 22:18:40::0536 ERROR: Could not transfer preference file (GetLastError = 0)
Install.log:
Local 18/06/2007 22:18:29::0936 ERROR: Error while opening file for reading: C:\Program Files\BirdieSync/Preferences.xml (GetLastError = 0)
Local 18/06/2007 22:18:30::0069 ERROR: Impossible to load archive file (GetLastError = 0)
DesktopProvider.log:
Local 18/06/2007 22:20:53::0805 BirdieSync: version 1.5.4.3
Local 18/06/2007 22:20:53::0855 Operating system: id 2, version 6.0, SP 0.0
Preference.xml:
<object class = "Preference"><addressBookIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[pab]]></id><name><![CDATA[Persönliches Adressbuch]]></name></item></addressBookIdList><defaultAddressBookId><![CDATA[pab]]></defaultAddressBookId><isAddressBookLinkedToCategory><![CDATA[0]]></isAddressBookLinkedToCategory><isUnmatchedAddressBookCategoryExcluded><![CDATA[0]]></isUnmatchedAddressBookCategoryExcluded><isAddressBookDisplayNameFilled><![CDATA[1]]></isAddressBookDisplayNameFilled><calendarIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[moz-profile-calendar://]]></id><name><![CDATA[Privat]]></name></item></calendarIdList><defaultCalendarId><![CDATA[moz-profile-calendar://]]></defaultCalendarId><isCalendarLinkedToCategory><![CDATA[0]]></isCalendarLinkedToCategory><isUnmatchedCalendarCategoryExcluded><![CDATA[0]]></isUnmatchedCalendarCategoryExcluded><mailFolderIdList class = "list" numberOfItems = "1"><item class = "FolderId" itemNumber = "0"><id><![CDATA[mailbox://nobody@Local%20Folders/Inbox]]></id><name><![CDATA[]]></name></item></mailFolderIdList><calendarPastPeriodNumber><![CDATA[-1]]></calendarPastPeriodNumber><calendarPastPeriodUnit><![CDATA[-1]]></calendarPastPeriodUnit><calendarApplication><![CDATA[3]]></calendarApplication><applicationPath><![CDATA[C:\Program Files\Mozilla Thunderbird\]]></applicationPath><isPortable><![CDATA[0]]></isPortable><profile><![CDATA[C:\Users\MaPa\AppData\Roaming\Thunderbird\Profiles\a59rajod.default]]></profile><storageId><![CDATA[]]></storageId><sunbirdApplicationPath><![CDATA[]]></sunbirdApplicationPath><isSunbirdPortable><![CDATA[0]]></isSunbirdPortable><sunbirdProfile><![CDATA[]]></sunbirdProfile><sunbirdStorageId><![CDATA[]]></sunbirdStorageId><frequencyNumber><![CDATA[-1]]></frequencyNumber><frequencyUnit><![CDATA[-1]]></frequencyUnit><mailBodyMaximumSize><![CDATA[25]]></mailBodyMaximumSize><isMailAttachmentSynchronized><![CDATA[1]]></isMailAttachmentSynchronized><mailAttachmentMaximumSize><![CDATA[25]]></mailAttachmentMaximumSize><mailPastPeriodNumber><![CDATA[-1]]></mailPastPeriodNumber><mailPastPeriodUnit><![CDATA[-1]]></mailPastPeriodUnit><synchronizationStartAlert><![CDATA[1]]></synchronizationStartAlert><synchronizationEndAlert><![CDATA[1]]></synchronizationEndAlert></object>
BirdieSyncInstall.log:
Local 18/06/2007 22:18:25::0675 Unsigned CABS policy = 16
Local 18/06/2007 22:18:25::0722 Unsigned application policy = 1
Local 18/06/2007 22:18:25::0765 Unsigned prompt policy = 0
Local 18/06/2007 22:18:25::0808 Privileged application policy = 1