Hi !
I've registered my BirdieSync but BirdieSync won't work. If I go into the Configuration Panel of ThunderBird and push the 'License...' Button it says 'Registration information of BirdieSync is not available'.
Maybe it's the reason, why ActiveSync crashes during the search of the changes:
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WCES Manager Thunk Window: WCESMgr.exe - Fehler in Anwendung
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Die Anweisung in "0x03318960" verweist auf Speicher in "0x00000000". Der Vorgang
"read" konnte nicht auf dem Speicher durchgeführt werden.
Klicken Sie auf "OK", um das Programm zu beenden.
Klicken Sie auf "Abbrechen", um das Programm zu debuggen.
---------------------------
OK Abbrechen
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What is wrong ?
I'm using BirdieSync 1.1.1.1
Mick
I've registered BirdieSync but ActiveSync crashes :(
Thank's for the information.
No deep tests were done on Windows 2000 but let's suppose the problem doesn't come from there (all tests were done on Windows XP)...
Did you try to delete the partnership between your mobile and your desktop ? If you didn't do it, don't do it for the moment.
Do you synchronize cards and events ?
Did you have a specific problem before the crash occured, like an unresolved item ?
Right after the crash, without restarting any process (Thunderbird for instance) is it possible to send me the log files to support@birdiesync.com ?
On the desktop in C:\Program Files\BirdieSync: DesktopProvider.log and ExternalProvider.log
On the device in \Program Files\BirdieSync: DeviceProvider.log and BirdieWatcher.log
In C:\Documents and Settings\<user name>\Local Settings\Temp\ : WCESMgr.log
If WCEMgr.log crashed, it could be good to make a copy of the files DeviceProvider.log and BirdieWatcher.log before reconnecting your mobile because they should be overwritten when you reconnect the mobile.
Thanks in advance.
No deep tests were done on Windows 2000 but let's suppose the problem doesn't come from there (all tests were done on Windows XP)...
Did you try to delete the partnership between your mobile and your desktop ? If you didn't do it, don't do it for the moment.
Do you synchronize cards and events ?
Did you have a specific problem before the crash occured, like an unresolved item ?
Right after the crash, without restarting any process (Thunderbird for instance) is it possible to send me the log files to support@birdiesync.com ?
On the desktop in C:\Program Files\BirdieSync: DesktopProvider.log and ExternalProvider.log
On the device in \Program Files\BirdieSync: DeviceProvider.log and BirdieWatcher.log
In C:\Documents and Settings\<user name>\Local Settings\Temp\ : WCESMgr.log
If WCEMgr.log crashed, it could be good to make a copy of the files DeviceProvider.log and BirdieWatcher.log before reconnecting your mobile because they should be overwritten when you reconnect the mobile.
Thanks in advance.
Birdy