Problem installing (upgrading) the latest BS version

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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clauderenaud
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Problem installing (upgrading) the latest BS version

Post by clauderenaud » Sat Dec 20, 2008 10:16 pm

Hi all,

I tried to upgrade BS to the latest version but during the install process I receive an error message telling that the installation failed because the program has not been digitally signed by a trusted authority...
It's the first time I have such message...
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
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Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Mon Dec 22, 2008 7:59 am

Just tested with a previous version the 1.7.0.3 and have no problem.
After I tried to reinstall the latest one and the same problem occurs...
Regards,

--
Claude Renaud

Birdy
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Re: Problem installing (upgrading) the latest BS version

Post by Birdy » Tue Dec 23, 2008 9:48 am

Hello Claude,

Did you try to manually install BirdieSync on the mobile device as described in the second part of this FAQ topic ?
Do you have the same error if you execute the proper cab file on the mobile device ?
Birdy

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
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Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Sat Dec 27, 2008 7:56 pm

Birdy wrote:Hello Claude,

Did you try to manually install BirdieSync on the mobile device as described in the second part of this FAQ topic ?
Do you have the same error if you execute the proper cab file on the mobile device ?
I tried to install from the .CAB file and subsequently from the installer and it worked both times...
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Sat Feb 14, 2009 2:50 pm

Birdy wrote:Hello Claude,

Did you try to manually install BirdieSync on the mobile device as described in the second part of this FAQ topic ?
Do you have the same error if you execute the proper cab file on the mobile device ?
Birdy, same scenario as the previous update.
First the setup fail to update my current BirdieSync installation, secondly I installed from the .cab file and everything went well except that the .Cab file is told not to be digitally signed (it is perhaps the reason of previous failures), and when I tried (in order to verify) to run the setup file as before everything ended well....
Could you take care in signing your embedded cab file ?
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
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Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Sat Feb 14, 2009 10:16 pm

Even if things went well before, a workaround I found was to hard resetting my device (ASUS P750) and unlock it (thanks to the Microsoft Security Configuration Manager)...
Regards,

--
Claude Renaud

Birdy
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Re: Problem installing (upgrading) the latest BS version

Post by Birdy » Mon Feb 16, 2009 6:17 pm

I think that "application unlocking" your mobile device was a good solution. I suppose that the initial configuration was different if the application was installed from the desktop or directly from the mobile device.
If other users need to "application unlock" their mobile device, please have a look at this FAQ topic.
Birdy

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Mon Feb 16, 2009 8:46 pm

Birdy wrote:I think that "application unlocking" your mobile device was a good solution. I suppose that the initial configuration was different if the application was installed from the desktop or directly from the mobile device.
If other users need to "application unlock" their mobile device, please have a look at this FAQ topic.
Birdy, I don't know what changed in BirdieSync but I have my ASUS P750 since months now and before I did not have to unlock my device in order to install BS.
Since two or three versions it is absolutely necessary if I want to install the program via the setup file, in the opposite, I must use the cab file provided with your installation package.
But unlocking was apparently the solution for BS and probably for upcoming software I will install...
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: Problem installing (upgrading) the latest BS version

Post by clauderenaud » Mon Feb 16, 2009 8:46 pm

Birdy wrote:I think that "application unlocking" your mobile device was a good solution. I suppose that the initial configuration was different if the application was installed from the desktop or directly from the mobile device.
If other users need to "application unlock" their mobile device, please have a look at this FAQ topic.
Birdy, I don't know what changed in BirdieSync but I have my ASUS P750 since months now and before I did not have to unlock my device in order to install BS.
Since two or three versions it is absolutely necessary if I want to install the program via the setup file, in the opposite, I must use the cab file provided with your installation package.
But unlocking was apparently the solution for BS and probably for upcoming software I will install...
Regards,

--
Claude Renaud

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