problem with birthday sync

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heg86
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Joined: Thu Feb 26, 2009 4:13 pm

problem with birthday sync

Post by heg86 » Thu Feb 26, 2009 4:20 pm

hello,
I'm using Pocket Informant on my mobile, BirdieSync to sync to TBird/Lightning. Today I installed the two extensions "MoreFunctionsForAdressBook" and "ThunderBirthDay" to show the birthdays that I have written into my contacts on my mobile in Lightning. My problem: when I open a contact in TBird the birthday is one day later compared to the birthday in Pocket Informant, and it is also shown one day later in Lightning (example: on my mobile the date is the 14th of march, in TBird and Lightning its the 15th of march). Do you think this is a problem of BirdieSync or Pocket Informant or TBird? Did anyone of you have the same problem? Is anybody able to help in this case?
thanks in advance!
greetings,
Jan

Birdy
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Re: problem with birthday sync

Post by Birdy » Mon Mar 02, 2009 2:44 pm

Hello Jan,

I checked with Pocket Outlook (not Pocket Informant) and the dates were properly synchronized.

Is it possible to check with Pocket Outlook to see if the dates are still different ?
If you create an event in Thunderbird with a birthday date and then synchronize it, do you have this problem of date in Pocket Informant ? In Pocket Outlook ?
If you create an event in Pocket Informant, then Pocket Outlook, do you have the problem of date in Thunderbird ?

Does Pocket Informant uses a particular time zone ?

Thanks.
Birdy

heg86
Posts: 2
Joined: Thu Feb 26, 2009 4:13 pm

Re: problem with birthday sync

Post by heg86 » Mon Mar 02, 2009 6:15 pm

Hi,
thanks for your reply.
Birdy wrote:Is it possible to check with Pocket Outlook to see if the dates are still different ?
I put in the date in the address book card with the address book of Pocket Outlook, and it was synchronized properly.
Birdy wrote:If you create an event in Thunderbird with a birthday date and then synchronize it, do you have this problem of date in Pocket Informant ? In Pocket Outlook ?
No problem at all, everything went right.
Birdy wrote:If you create an event in Pocket Informant, then Pocket Outlook, do you have the problem of date in Thunderbird ?
Isn't this the same as the first?
Birdy wrote:Does Pocket Informant uses a particular time zone ?
Yep, it does.

By the way, I found something in the reference.pdf from WebIS (the producer of Pocket Informant):
All Day TimeZone Method (Ask Support)
Please contact WebIS support if you need to use this option. Specifically there are times where
All Day Recurring appointments may show up on a day forward or behind of the actual day.
Changing this option may fix this problem if it occurs.
But unfortunately, I didn't find this option in my "Advanced Settings" of PI.

OK, so this might be not a problem with your program... I hope I can solve it with the help of WebIS support.
Thanks anyway.
Jan.

Birdy
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Re: problem with birthday sync

Post by Birdy » Tue Mar 03, 2009 12:16 am

Thanks for the information. So maybe it's related to Pocket Informant. If you get additional information regarding Pocket Informant that could explain/solve this problem, it could be interesting to mention it.
Birdy

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