duplicate contacts

If BirdieSync 2.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
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hokies85
Posts: 3
Joined: Sat Jan 23, 2010 9:44 pm

duplicate contacts

Post by hokies85 »

I keep getting duplicate contacts in my mobile device. Can not figure out why. It is not everyone of them. Does not seem to affect the Thunderbird address book. Can anyone help?

Birdy
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Posts: 3118
Joined: Tue Apr 18, 2006 11:43 am
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Re: duplicate contacts

Post by Birdy »

Hello hokies85,

Which version of BirdieSync do you have ?
Are you sure that the same item is not present in 2 different address books in Thunderbird ?
Did you get these duplicates after the very first synchronization ?
If yes, which mode did you choose ? (Replace/Combine)
If no, did you get these duplicates with newly added items ?
Do all these duplicated items have photos ?
Thanks.
Birdy

hokies85
Posts: 3
Joined: Sat Jan 23, 2010 9:44 pm

Re: duplicate contacts

Post by hokies85 »

I have the newest version 2.0
I am sure they are only present in one address book in Thunderbird
I get them after the very first sync while syncing from PC to mobile. What is strange is if I sync both ways after that the duplicates do not go onto Thunderbird.
Some of the duplicates have one with photo and one without.

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