Troubles with Smartphone 2003

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andi.k
Posts: 11
Joined: Wed Sep 30, 2009 12:42 pm

Troubles with Smartphone 2003

Post by andi.k » Mon Feb 08, 2010 1:35 pm

I just uninstalled BirdieSync on my Desktop PC, PPC2003 PDA and WM2003 Smartphone (unlocked!) and upgraded from TB2 to TB3.0.1/Lightning1.0b1.

Then I installed Birdiesync 2.0 on Desktop and PDA -> synchonisation worked fine.

Then I connected the Smartphone and Birdiesync did not recognize it. After some research, I installed the Smartphone2003 Cab file manually and BirdieSync found the Smartphone.

This is Install.log from Smartphone:

Code: Select all

Local 2010-02-08 13:42:28::279 Installation started
Local 2010-02-08 13:42:28::384 ERROR: Impossible to read all file (GetLastError = 87)
Local 2010-02-08 13:42:28::439 ERROR: Impossible to load archive file (GetLastError = 0)
Local 2010-02-08 13:42:29::486 WARNING: Could not find previous version of preference file for upgrading: \Storage\Program Files/BirdieSync/Preferences.xml (GetLastError = 0)
Local 2010-02-08 13:42:29::619 Preference file updated
Local 2010-02-08 13:42:33::562 Finalizing installation
Local 2010-02-08 13:42:34::680 Installation successful
Then I activated synchronisation for Contacts, etc. and Birdiesync started to synchronize and then gave an error - Communication failure, please reconnect.

Somehow the Birdiesync process got killed on the smartphone. When I manually start it, it gets connected again but sync fails.

Then I activated sync for contacts only -> worked.

The I activated sync for Events and Contacts -> same error as before.

Finally, it turned out that syncing Events does not work.

This is BirdieSync.log from Smartphone:

Code: Select all

Local 2010-02-08 14:30:13::069 BirdieSync: version 2.0.0.0
Local 2010-02-08 14:30:13::142 Operating system: SmartPhone, version 4.21
Local 2010-02-08 14:30:15::727 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:15::816 WARNING: Error while checking if id = 0x3200004f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:15::864 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:15::911 WARNING: Error while checking if id = 0x32000059, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:15::974 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:15::021 WARNING: Error while checking if id = 0x32000071, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:15::068 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:15::115 WARNING: Error while checking if id = 0x3200007f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::197 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::251 WARNING: Error while checking if id = 0x3300005d, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::297 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::346 WARNING: Error while checking if id = 0x33000061, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::396 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::441 WARNING: Error while checking if id = 0x33000063, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::497 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::546 WARNING: Error while checking if id = 0x33000065, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::593 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::638 WARNING: Error while checking if id = 0x3300007b, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::691 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::736 WARNING: Error while checking if id = 0x33000083, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::807 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::853 WARNING: Error while checking if id = 0x33000309, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::900 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::954 WARNING: Error while checking if id = 0x3300042e, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::001 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::047 WARNING: Error while checking if id = 0x33000433, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:16::094 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:16::157 WARNING: Error while checking if id = 0x33000437, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::211 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::256 WARNING: Error while checking if id = 0x33000453, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::303 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::349 WARNING: Error while checking if id = 0x34000045, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::396 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::447 WARNING: Error while checking if id = 0x3400005b, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::493 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::540 WARNING: Error while checking if id = 0x34000068, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::587 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::632 WARNING: Error while checking if id = 0x34000077, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::686 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::732 WARNING: Error while checking if id = 0x34000368, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::778 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::824 WARNING: Error while checking if id = 0x3400042a, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::880 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::929 WARNING: Error while checking if id = 0x34000445, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::977 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::024 WARNING: Error while checking if id = 0x34000449, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:17::072 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:17::125 WARNING: Error while checking if id = 0x3400044d, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::171 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::218 WARNING: Error while checking if id = 0x34000457, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::264 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::310 WARNING: Error while checking if id = 0x34000488, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::363 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::409 WARNING: Error while checking if id = 0x35000223, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::456 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::502 WARNING: Error while checking if id = 0x35000350, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::554 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::601 WARNING: Error while checking if id = 0x3500045c, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::650 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::697 WARNING: Error while checking if id = 0x360001ee, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::744 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::796 WARNING: Error while checking if id = 0x36000317, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::868 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::915 WARNING: Error while checking if id = 0x3b00008f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::963 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::008 WARNING: Error while checking if id = 0x3c00029e, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:18::062 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:18::109 WARNING: Error while checking if id = 0x3d00033a, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:19::158 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 14:30:19::203 WARNING: Error while checking if id = 0x3f0001da, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 14:30:19::974 Checking if mobile device is connected
Local 2010-02-08 14:30:19::042 Connected in Bluetooth to the desktop
Local 2010-02-08 14:30:19::083 Waiting for disconnection...
Local 2010-02-08 14:30:19::135 Mobile device cradled
Local 2010-02-08 14:30:20::264 Mobile device connected to the desktop
Local 2010-02-08 14:30:24::027 Listing all contacts on device
Local 2010-02-08 14:30:25::057 Number of contacts on device = 337
Local 2010-02-08 14:30:30::342 Listing all tasks on device
Local 2010-02-08 14:30:30::480 Number of tasks on device = 14
This is BirdieSync.log from Desktop PC:

Code: Select all

Local 2010-02-08 13:45:23::122 BirdieSync: version 2.0.0.0
Local 2010-02-08 13:45:23::122 Operating system: id 2, version 6.1, SP 0.0
Local 2010-02-08 13:45:23::170 Accepting connection...
Local 2010-02-08 13:45:23::170 Mobile device is disconnected
Local 2010-02-08 13:45:23::208 Mobile device has been cradled
Local 2010-02-08 13:45:58::129 Mobile device is connected
Local 2010-02-08 13:45:58::129 Synchronization started
Local 2010-02-08 13:46:07::928 Contacts: [Desktop]: 337 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 13:46:10::904 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:10::904 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:46:10::904 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:10::904 ERROR: Cannot receive all objects ids response (GetLastError = 0)
Local 2010-02-08 13:46:10::905 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:46:10::905 ERROR: Cannot prepare global synchronization of events (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:10::928 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:10::928 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:46:10::928 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:10::928 ERROR: Cannot receive notification (GetLastError = 0)
Local 2010-02-08 13:46:11::674 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 13:46:11::674 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 13:46:11::674 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:11::675 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 13:46:11::675 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 13:46:11::675 ERROR: Cannot send get all objects ids request (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:11::675 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:46:11::675 ERROR: Cannot prepare global synchronization of tasks (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Error while sending delete object request (GetLastError = 0)
Local 2010-02-08 13:46:15::330 ERROR: Cannot delete all items on the mobile device before first synchronization (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:46:15::330 Synchronization ended
Local 2010-02-08 13:46:15::331 Mobile device is disconnected
Local 2010-02-08 13:47:45::128 Mobile device is connected
Local 2010-02-08 13:47:45::129 Synchronization started
Local 2010-02-08 13:47:52::367 Contacts: [Desktop]: 337 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 13:47:55::814 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot receive notification (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot receive all objects ids response (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:47:55::814 ERROR: Cannot prepare global synchronization of events (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot send get all objects ids request (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:47:58::296 ERROR: Cannot prepare global synchronization of tasks (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:59::929 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Error while sending delete object request (GetLastError = 0)
Local 2010-02-08 13:47:59::930 ERROR: Cannot delete all items on the mobile device before first synchronization (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:47:59::930 Synchronization ended
Local 2010-02-08 13:47:59::930 Mobile device is disconnected
Local 2010-02-08 13:48:22::195 Mobile device is connected
Local 2010-02-08 13:48:45::726 Synchronization started
Local 2010-02-08 13:48:50::704 Contacts: [Desktop]: 337 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 13:51:40::297 Synchronization ended
Local 2010-02-08 13:53:50::458 Synchronization started
Local 2010-02-08 13:53:50::583 Contacts: [Desktop]: 0 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 13:53:54::347 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:54::347 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:53:54::347 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:54::347 ERROR: Cannot receive notification (GetLastError = 0)
Local 2010-02-08 13:53:54::348 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:54::348 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 13:53:54::348 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:54::348 ERROR: Cannot receive all objects ids response (GetLastError = 0)
Local 2010-02-08 13:53:54::348 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:53:54::349 ERROR: Cannot prepare global synchronization of events (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot send get all objects ids request (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 13:53:55::224 ERROR: Cannot prepare global synchronization of tasks (result = 0x0) (GetLastError = 0)
Local 2010-02-08 13:53:55::281 Synchronization ended
Local 2010-02-08 13:53:55::281 Mobile device is disconnected
Local 2010-02-08 14:29:19::816 Mobile device is connected
Local 2010-02-08 14:29:19::817 Synchronization started
Local 2010-02-08 14:29:23::704 Contacts: [Desktop]: 0 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 14:29:29::180 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 14:29:29::180 ERROR: Cannot receive notification (GetLastError = 0)
Local 2010-02-08 14:29:29::181 ERROR: Cannot receive all objects ids response (GetLastError = 0)
Local 2010-02-08 14:29:29::181 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 14:29:29::181 ERROR: Cannot prepare global synchronization of events (result = 0x0) (GetLastError = 0)
Local 2010-02-08 14:29:29::246 Synchronization ended
Local 2010-02-08 14:29:29::247 Mobile device is disconnected
Local 2010-02-08 14:30:21::102 Mobile device is connected
Local 2010-02-08 14:30:21::103 Synchronization started
Local 2010-02-08 14:30:24::949 Contacts: [Desktop]: 0 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 14:30:29::140 Tasks: [Desktop]: 14 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 14:30:37::646 Synchronization ended
In all cases, I selected "replace items on mobile device with desktop items", but selecting "combine items" does not help.

None of the devices is set up to sync with Outlook. I do not have Outlook installed.

Ah, and just before the upgrade, I successfully synced both mobile devices and the desktop via BirdieSync 1.7.2 and TB 2.x/Lightning 0.9.
Cheers, Andi

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Troubles with Smartphone 2003

Post by Birdy » Mon Feb 08, 2010 4:47 pm

Hello andi,

What I would suggest is: disable the automatic synchronization in BirdieSync synchronization options to avoid having the synchronization launched when you connect your mobile device. Then connect your mobile device. One connected, enable event synchronization in Activation tab. Then launch the synchronization. Does it disconnect immediately ? Did you see the synchronization of events start ? Could you check with a task manager on the mobile device if BirdieSync.exe is still running ?
Thanks.
Birdy

andi.k
Posts: 11
Joined: Wed Sep 30, 2009 12:42 pm

Re: Troubles with Smartphone 2003

Post by andi.k » Mon Feb 08, 2010 9:03 pm

Hello birdie,

I rebooted my smartphone and did what you suggested - it synced contacts and when it came to events, it asked, whether to replace or duplicate and I selected "replace", and then the error box saying "Communication failure" appeared again.

And yes: BirdieSync.exe terminated on the smartphone.

This is Birdiesync.log from smartphone:

Code: Select all

Local 2010-02-08 21:54:55::870 BirdieSync: version 2.0.0.0
Local 2010-02-08 21:54:55::253 Operating system: SmartPhone, version 4.21
Local 2010-02-08 21:55:02::572 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:02::660 WARNING: Error while checking if id = 0x31000090, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:02::945 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:02::994 WARNING: Error while checking if id = 0x310003de, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:02::058 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:02::106 WARNING: Error while checking if id = 0x3200004f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:02::171 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:02::221 WARNING: Error while checking if id = 0x32000059, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:02::277 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:03::334 WARNING: Error while checking if id = 0x32000071, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:03::422 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:03::474 WARNING: Error while checking if id = 0x3200007f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:03::311 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::358 WARNING: Error while checking if id = 0x33000034, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::418 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::467 WARNING: Error while checking if id = 0x3300005d, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::521 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::569 WARNING: Error while checking if id = 0x33000061, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::628 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::679 WARNING: Error while checking if id = 0x33000063, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::735 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::783 WARNING: Error while checking if id = 0x33000065, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::851 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::906 WARNING: Error while checking if id = 0x3300007b, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::958 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::012 WARNING: Error while checking if id = 0x33000083, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::159 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:04::209 WARNING: Error while checking if id = 0x33000309, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:04::294 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::342 WARNING: Error while checking if id = 0x3300042e, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::397 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::444 WARNING: Error while checking if id = 0x33000433, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::518 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::572 WARNING: Error while checking if id = 0x33000437, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::632 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::679 WARNING: Error while checking if id = 0x33000453, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::736 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::783 WARNING: Error while checking if id = 0x34000032, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::844 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::892 WARNING: Error while checking if id = 0x34000045, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::949 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::003 WARNING: Error while checking if id = 0x3400005b, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::075 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::123 WARNING: Error while checking if id = 0x34000068, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::179 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:05::227 WARNING: Error while checking if id = 0x34000077, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:05::324 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::379 WARNING: Error while checking if id = 0x34000368, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::434 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::481 WARNING: Error while checking if id = 0x3400042a, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::545 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::592 WARNING: Error while checking if id = 0x34000445, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::654 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::708 WARNING: Error while checking if id = 0x34000449, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::769 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::818 WARNING: Error while checking if id = 0x3400044d, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::884 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::931 WARNING: Error while checking if id = 0x34000457, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::988 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::037 WARNING: Error while checking if id = 0x34000488, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::112 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:06::166 WARNING: Error while checking if id = 0x350000b6, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:06::287 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::335 WARNING: Error while checking if id = 0x35000223, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::442 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::489 WARNING: Error while checking if id = 0x35000350, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::564 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::612 WARNING: Error while checking if id = 0x3500045c, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::671 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::719 WARNING: Error while checking if id = 0x36000030, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::812 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::882 WARNING: Error while checking if id = 0x360000b8, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::019 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::069 WARNING: Error while checking if id = 0x360001ee, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::183 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:07::256 WARNING: Error while checking if id = 0x36000259, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:07::319 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:08::369 WARNING: Error while checking if id = 0x36000317, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:08::455 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:08::508 WARNING: Error while checking if id = 0x3700004e, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:08::580 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:08::629 WARNING: Error while checking if id = 0x370000b4, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:08::128 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:08::175 WARNING: Error while checking if id = 0x380000b2, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:10::507 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:10::567 WARNING: Error while checking if id = 0x39000301, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:10::250 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:10::299 WARNING: Error while checking if id = 0x3b00008f, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:11::485 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:11::534 WARNING: Error while checking if id = 0x3c00029e, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:11::657 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:11::723 WARNING: Error while checking if id = 0x3d00033a, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:11::778 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:11::826 WARNING: Error while checking if id = 0x3f00002d, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:11::875 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:11::927 WARNING: Error while checking if id = 0x3f0000ba, object type = 2 exists (GetLastError = 87)
Local 2010-02-08 21:55:11::976 ERROR: Error seeking contact database (GetLastError = 87)
Local 2010-02-08 21:55:11::024 WARNING: Error while checking if id = 0x3f0001da, object type = 1 exists (GetLastError = 87)
Local 2010-02-08 21:55:12::091 Checking if mobile device is connected
Local 2010-02-08 21:55:12::146 Fully disconnected
Local 2010-02-08 21:55:12::196 Waiting for connection...
Local 2010-02-08 21:55:12::240 Mobile device is disconnected from desktop
Local 2010-02-08 21:56:16::429 Checking if mobile device is connected
Local 2010-02-08 21:56:16::543 Connected in Bluetooth to the desktop
Local 2010-02-08 21:56:16::597 Waiting for disconnection...
Local 2010-02-08 21:56:16::736 Mobile device cradled
Local 2010-02-08 21:56:16::925 Mobile device connected to the desktop
Local 2010-02-08 21:56:57::392 Listing all contacts on device
Local 2010-02-08 21:56:59::418 Number of contacts on device = 337
Local 2010-02-08 21:57:06::143 Listing all events on device
Local 2010-02-08 21:57:06::823 Number of events on device = 175
This is Birdiesync.log from Desktop:

Code: Select all

Local 2010-02-08 21:37:12::100 BirdieSync: version 2.0.0.0
Local 2010-02-08 21:37:12::100 Operating system: id 2, version 6.1, SP 0.0
Local 2010-02-08 21:37:12::536 Accepting connection...
Local 2010-02-08 21:37:12::536 Mobile device is disconnected
Local 2010-02-08 21:56:20::126 Mobile device has been cradled
Local 2010-02-08 21:56:22::193 Mobile device is connected
Local 2010-02-08 21:56:56::218 Synchronization started
Local 2010-02-08 21:57:03::410 Contacts: [Desktop]: 0 created, 0 modified, 0 deleted, [Device]: 0 created, 0 modified, 0 deleted
Local 2010-02-08 21:57:10::462 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot receive all objects ids response (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot prepare global synchronization of events (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot wait for read data, state = 0, error = 5 (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Impossible to read connection data (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot read connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::462 ERROR: Cannot receive notification (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Error while writting socket data (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Impossible to write connection data (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot write connection data (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot write message data (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot serialize the message before sending (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot send get all objects ids request (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot enumerate mobile device items (GetLastError = 0)
Local 2010-02-08 21:57:10::481 ERROR: Cannot prepare global synchronization of tasks (result = 0x0) (GetLastError = 0)
Local 2010-02-08 21:57:10::556 Synchronization ended
Local 2010-02-08 21:57:10::556 Mobile device is disconnected
Cheers, Andi

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Troubles with Smartphone 2003

Post by Birdy » Sun Feb 14, 2010 6:54 pm

It will be necessary to investigate on the reason of the crash. I'll see if it's possible for BirdieSync to make a dump to analyze it.
Birdy

andi.k
Posts: 11
Joined: Wed Sep 30, 2009 12:42 pm

Re: Troubles with Smartphone 2003

Post by andi.k » Sat Mar 06, 2010 12:44 pm

I am still unable to sync events with my Smartphone :( Very disappointing :(
Cheers, Andi

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Troubles with Smartphone 2003

Post by Birdy » Sat Mar 06, 2010 9:23 pm

I'm sorry. I missed the follow up of your problem on the forum. There is no easy way to analyze crashes on Windows mobile 2003 devices. I sent you a mail from the help desk asking you for more information in order to investigate on it.
Birdy

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