Hello,
I tried to install BirdieSync 2.0 and just have an error that say I'm logged with a différent account that which is use to launch the install????????
It isn't possible so I don't understand what is wrong...
No error with Birdiesync 1.72.... installation work fine but can't use in thunderbird 3...
Sorry for my english.
Thanks.
Install problem
Re: Install problem
Hello Atix,
Which operating system do you have ?
Do you have a "standard user" Windows account or an "administrator" account ?
When you launched the installed, did you simply double click on the installer or did you use the "Run as..." command ?
In the error message which was displayed, you should have had 2 account user names mentioned. Did you have 2 names or one of them was empty ?
Thanks.
Which operating system do you have ?
Do you have a "standard user" Windows account or an "administrator" account ?
When you launched the installed, did you simply double click on the installer or did you use the "Run as..." command ?
In the error message which was displayed, you should have had 2 account user names mentioned. Did you have 2 names or one of them was empty ?
Thanks.
Birdy
Re: Install problem
Hello,
thank you for the response.
My operating system is windows Trust XP, with only one user in administrator mode and I only double click on the installer.
In the message the second name was empty, yes.
Thank you, if you have an idea ^^.
thank you for the response.
My operating system is windows Trust XP, with only one user in administrator mode and I only double click on the installer.
In the message the second name was empty, yes.
Thank you, if you have an idea ^^.
Re: Install problem
Could you look into your temporary folder if you have a log file BirdieSyncInstall.log ? The temporary folder could be "C:\Windows\Temp" for instance. To get this folder, open a command prompt window (Windows start menu/All programs/Accessories/Command prompt), and then type "echo %TEMP%"
If you have this file, is it empty ? If not, could you send it to support(at)birdiesync.com ?
Thanks.
If you have this file, is it empty ? If not, could you send it to support(at)birdiesync.com ?
Thanks.
Birdy
Re: Install problem
I sent you by email another version to investigate on your problem. Could you please send your answers directly to support(at)birdiesync.com ?
Thanks.
Thanks.
Birdy
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- Posts: 1
- Joined: Fri Mar 19, 2010 11:34 am
Re: Install problem
same here
win xp home, actual BS demo, TB3.0.3, only one account set up as admin
win xp home, actual BS demo, TB3.0.3, only one account set up as admin
Re: Install problem
The problem should be fixed in version 2.0.1.2. Let me know if you have any problem installing this new version.
Thanks.
Thanks.
Birdy