Fatal crash

[p3x451]

I have purchased BS and installed it on my HD2. It will install without issue but as soon as it launches, it crashes with the following error on the HD2 -

BirdieSync Error -
Sorry, a critical error happened while executing Birdiesync. Reconnect your device to relaunch.

I t will do this each time it is reconnected.

Any suggestions?

Thank you.

[Birdy]

Hello p3x451,

When you get the error, could you send your logs with the Thunderbird/Sunbird menu "Tools/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.

[p3x451]

Did you receive the logs I sent?

Were they helpful?

[Birdy]

A version of BirdieSync for Windows Mobile 2003 was installed on the mobile device with Windows Mobile 6.x which caused a problem with the database, and prevented from the correct version for Windows Mobile 6.x to properly run. A new version was sent to p3x451 that solved the problem. The fix was included in version 2.0.1.5 of BirdieSync.