Contacts deleted

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hqc001
Posts: 6
Joined: Fri Jan 13, 2012 8:47 pm

Contacts deleted

Post by hqc001 » Fri Jan 13, 2012 8:54 pm

Hello,
Tunderbird 8.0
Birdiesync 2.8.0
Galaxy Nexus with ICS

at the end of sync Birdie wants to delete all the contacts of Thunderbird ...

Any idea?

Thanks

Speckbear
Posts: 6
Joined: Wed Dec 02, 2009 11:32 am

Re: Contacts deleted

Post by Speckbear » Mon Jan 16, 2012 8:25 am

I have probably the same issue. I have synchronized by deleting all contacts on the mobile. Afterwards all contacts are somehow stored (moved?) to my google contacts (but not synchronized with google).
There is no option for birdiesync on "default contact account" on the phone ( there is one at events, this works as expected).
At the next synchronization, birdiesync wants to delete all contacts on the desktop, probably because there are no birdiesync contacts present, just google contacts.

Phone: HD2 Nexus (Android ICS 4.0.3)

I remember with the old Android version, I had an option to synchronize to birdiesync for "Default contact account"

Regards,
Klaus

Birdy
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Re: Contacts deleted

Post by Birdy » Mon Jan 16, 2012 1:34 pm

Hello hqc001 & Klaus,

Could you tell me which version of BirdieSync you have on your Android device ? (click on the (i) button at the bottom right)
Which default account did you select for contacts in BirdieSync settings on the Android device ?
Which account(s) did you select to be synchronized for contacts in BirdieSync settings on the Android device ?

@Speckbear
> There is no option for birdiesync on "default contact account"
What do you mean by that ? Do you mean that "None" is selected ?

Thanks.
Birdy

hqc001
Posts: 6
Joined: Fri Jan 13, 2012 8:47 pm

Re: Contacts deleted

Post by hqc001 » Tue Jan 17, 2012 10:00 am

Hello Birdy,

on Android version 2.3.7.0
default account : Phone
account selected : Phone

Thanks

Birdy
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Re: Contacts deleted

Post by Birdy » Tue Jan 17, 2012 10:09 am

Do you have a Google account on your Android device ?
After the synchronization (stop the synchronization when you see the warning mentioning that BirdieSync wants to delete the items on the desktop), if you look at the details of the contacts on the Android device synchronized from Thunderbird, do your synchronized contacts belong to the local Phone account or the Google account ?
Birdy

hqc001
Posts: 6
Joined: Fri Jan 13, 2012 8:47 pm

Re: Contacts deleted

Post by hqc001 » Tue Jan 17, 2012 10:45 am

they belong to the Google account. Strange but the Google account on internet has fewer contacts than the phone !!!

Birdy
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Re: Contacts deleted

Post by Birdy » Tue Jan 17, 2012 10:55 am

So here is my understanding of what happened:
On some specific devices, even if contacts are created in the default Phone account, Android may automatically move them to the Google account right after their creation. It can happen after a short while, or after a reboot. So the next time synchronization is launched, BirdieSync no longer find these contacts in the local Phone account because Android moved them into the Google account. So as these contacts are considered as deleted (no longer present in the local Phone account), BirdieSync will want to remove them on the desktop.
This potential problem is mentioned in a warning when you select the Phone account to be synchronized for contacts in BirdieSync settings.
So the solution would be not to synchronize your Phone account but rather the Google account. If you don't want to synchronize your Google account with the web, you can disable Google synchronization with Android Menu Settings/Accounts & sync/Google and uncheck contact synchronization.
Birdy

mort
Posts: 6
Joined: Thu Jan 27, 2011 10:00 pm

Re: Contacts deleted

Post by mort » Fri Mar 30, 2012 5:34 pm

Does BirdieSync see any other option to prevent this from happening?
I really enjoy the idea of having a local phone contacts db-table on the phone, that will never ever be synced with google, but just with my Thunderbird via BirdieSync.

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