Hi,
Got a windows PC installed thunderbird 38.2.... and birdiesync 3.0.0.0.25 beta.
They won't get connected.
the programs are on C:\
C:\Program Files (x86)\BirdieSync
"C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"
the mail data is on a mapped network share called: H:\thunderbird
profile is in h:\thunderbird/Profiles/74n7dw62.default
device is HTC windows mobile 6.5
All has been working perfectly under thunderbird 31 and birdiesync latest v2.
I can't figure out the right configuration setup.
Anybody any suggestion?
brgds cwavontuur
can't get birdiesync to find thunderbird
Re: can't get birdiesync to find thunderbird
Hello cwavontuur,
Is automatic connection ticked in BirdieSync options in Thunderbird ? (menu Tools/BirdieSync/Options)
Is "Server is on this PC" option selected ?
When you say Thunderbird doesn't connect, do you see an error message displayed in Thunderbird ? (in BirdieSync toolbar, or in a window if you try to manually connect with menu Tools/BirdieSync/Connect)
Can you build a log archive with BirdieSync server menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
Is automatic connection ticked in BirdieSync options in Thunderbird ? (menu Tools/BirdieSync/Options)
Is "Server is on this PC" option selected ?
When you say Thunderbird doesn't connect, do you see an error message displayed in Thunderbird ? (in BirdieSync toolbar, or in a window if you try to manually connect with menu Tools/BirdieSync/Connect)
Can you build a log archive with BirdieSync server menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ?
Thanks.
Birdy
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- Posts: 9
- Joined: Tue Sep 16, 2014 10:04 am
Re: can't get birdiesync to find thunderbird
Hi,
errors are
synchronisation of content is disabled
connection not established with mobile device
Will send error log to support
brgds
cwavontuur
errors are
synchronisation of content is disabled
connection not established with mobile device
Will send error log to support
brgds
cwavontuur
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- Posts: 9
- Joined: Tue Sep 16, 2014 10:04 am
Re: can't get birdiesync to find thunderbird
Got my contacts synchronised but event fail, and what also is remarkable connection to Mobile is lost during sync.
will sent logs to support
will sent logs to support
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- Posts: 9
- Joined: Tue Sep 16, 2014 10:04 am
Re: can't get birdiesync to find thunderbird
Goodmorning,
This morning I have been checking my configuration and tried a few things.
For some reason synchronisation is working at the moment.
Only thing which I noticed and changed is that I added 1 week of past events synchronisation.
And the other thing is that I can't find setting for redirection of profile location anymore.
brgds
cwavontuur
This morning I have been checking my configuration and tried a few things.
For some reason synchronisation is working at the moment.
Only thing which I noticed and changed is that I added 1 week of past events synchronisation.
And the other thing is that I can't find setting for redirection of profile location anymore.
brgds
cwavontuur
Re: can't get birdiesync to find thunderbird
A memory problem was identified and fixed in last version 3.0.0.0 for Windows Mobile.
But if you synchronize an important number of events (or other items), that may lead to a crash of BirdieSync on Windows Mobile device which has a limited memory.
So reducing the number of events to synchronize by limiting the past synchronization period was a possible workaround.
If you still have the problem with the new version, it may be possible to see if some optimization may be done to avoid this problem.
But if you synchronize an important number of events (or other items), that may lead to a crash of BirdieSync on Windows Mobile device which has a limited memory.
So reducing the number of events to synchronize by limiting the past synchronization period was a possible workaround.
If you still have the problem with the new version, it may be possible to see if some optimization may be done to avoid this problem.
Birdy
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- Posts: 9
- Joined: Tue Sep 16, 2014 10:04 am
Re: can't get birdiesync to find thunderbird
Hi Birdie,
Have installed the version 25.
It did launch itself after update on PC and on mobile.
However it did not complete syncronisation till I shutdown and started birdiesync.
So for now will continue to watch its behaviour.
brgds
cwavontuur
Have installed the version 25.
It did launch itself after update on PC and on mobile.
However it did not complete syncronisation till I shutdown and started birdiesync.
So for now will continue to watch its behaviour.
brgds
cwavontuur