Birdiesync.exe disappeared

If BirdieSync 3.x constantly replaces your girlfriend's photo with your mother's one, this forum is for you...
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hqc001
Posts: 9
Joined: Fri Jan 13, 2012 8:47 pm

Birdiesync.exe disappeared

Post by hqc001 » Sat Sep 01, 2018 8:33 pm

Thunderbird 52.9.1
Birdiesync 3.2.0.1

Birdiesync.exe has disappeared from the program directory and I can't sync.

Thanks for help.

Birdy
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Joined: Tue Apr 18, 2006 11:43 am
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Re: Birdiesync.exe disappeared

Post by Birdy » Mon Sep 03, 2018 9:15 am

Hello hqc001,

Did you check that your anti-virus hasn't put BirdieSync.exe in quarantine ?
Sometimes, the virus database definition changes and it can lead to a "false positive".

Which antivirus do you use ?
What are the versions of your your antivirus and its virus definition database ?
Please, check that you have the latest version of your anti-virus program and its virus definition database.

Note that you can always check a file with http://www.virustotal.com to ensure it's a false positive (more than 60 anti-virus will check the uploaded file).
Birdy

hqc001
Posts: 9
Joined: Fri Jan 13, 2012 8:47 pm

Re: Birdiesync.exe disappeared

Post by hqc001 » Mon Sep 03, 2018 10:48 am

Thanks for your answer.

Indeed Avast put Birdiesync.exe in quarantine infected by IDP.ALEXA.51.
Version Avast 18.6.2349
VirusDB 180903-0

Virustotal declares file clean.

Birdy
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Posts: 3046
Joined: Tue Apr 18, 2006 11:43 am
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Re: Birdiesync.exe disappeared

Post by Birdy » Mon Sep 24, 2018 4:16 pm

BirdieSync executables 3.2.1.2 and 3.2.0.1 have been submitted to Avast to be whitelisted. I'll see if they give any feedback.
Birdy

Birdy
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Re: Birdiesync.exe disappeared

Post by Birdy » Fri Sep 28, 2018 6:57 am

Avast accepted to whitelist last versions of BirdieSync executables. Let me know if you still have troubles.
Birdy

hqc001
Posts: 9
Joined: Fri Jan 13, 2012 8:47 pm

Re: Birdiesync.exe disappeared

Post by hqc001 » Fri Sep 28, 2018 4:19 pm

Hi Birdy,
last time Avast updated Birdiesync was not rejected, so it's OK now.

Thanks to you

PS Topic can be closed.

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