BirdieSync

Whenever I try to uninstall BirdieSync (v1.6.8.1) I get the following error:

===========
Error while unregistering DesktopProvider.dll
Please check that you have administrator rights under the current user account
===========

I am the administrator, I've tried uninstalling with my JASJAM (Windows Mobile 5) both connected and disconnected. I've tried terminating the WMDC process and closing Thunderbird, to no avail. I continue to get BirdieSync messages whenever I try to sync and the program won't uninstall.

What to do?

P.S. I have tried installing the latest version over mine, and then uninstalling. This did not change the result.

Hello,

Right after the uninstallation error, if you still have access to "Tools/BirdieSync/Archive logs..." in Thunderbird, could you send the log archive to support(at)birdiesync.com ?
Thanks.

I get:

"An unexpected error happened during the log archive building"

After the error displayed by the log archiver, could you send to support(at)birdiesync.com the file LogArchiver.log located in:
XP: C:\Documents and Settings\<users name>\Application Data\BirdieSync\Log\
Vista: C:\Users\<user name>\AppData\Roaming\BirdieSync\Log
(Application Data is a hidden folder: in explorer window, you must check the option "Show hidden files and folders")
Thanks.

ok sent

any luck?

I sent you a new version of the log archiver to avoid the error you mentioned. Could you launch it after the uninstallation error and send me the logs back ?
Thanks.

ok sent

ok, it worked, thanx!

oops, looks like i spoke too soon. the conduits are still showing up in wmdc, although now without icons, just blank white icons

You must delete the WMDC partnership to get rid of these blank icons.

i uninstalled wmdc and then reinstalled, the icons are still there.

and apparently interfering with chapura as well...

Did you delete the WMDC partnership ? (Windows Movile Device window/Mobile Device Settings/End a partnership)
Could you confirm that you use Windows Vista 32 bits ?
Thanks.

yes i ended the partnership and created a new one, still the conduits appear

i am using 64-bit vista, not 32-bit, if that makes a difference...