Payed but no Key

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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schoeni
Posts: 1
Joined: Thu Aug 28, 2008 10:02 am

Payed but no Key

Post by schoeni » Thu Aug 28, 2008 10:04 am

I made a payment of € 19.95 for nearly a week and I have not yet received nor the registration key nor any news or acknowledgement on the part of Callicia.
The thing that creates more hassle me is that I forwarded several emails to the staff but never received a response.
I need a software as working with turderbird and need to synchronize my smartphone with my notebook.
I would like information immediately.

:evil:

Birdy
Site Admin
Posts: 3022
Joined: Tue Apr 18, 2006 11:43 am
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Re: Payed but no Key

Post by Birdy » Thu Aug 28, 2008 10:52 am

Hello,


I am really sorry but I couldn't find any received mail from your mail address. I also checked the spam folder.
I sent you a private message asking you for additional information in order to quickly solve this problem.

Edit:

I found your two mails under another mail address. I answered to your mails but it seems that you never received my responses either. Maybe an anti-spam problem ? The registration mail was sent again to your alternative mail address.

Note: if other users have the same problem, please directly send me a private message in the forum or send your mail from an alternative mail address to contact the support to try to avoid anti-spam filters.
Birdy

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