Installation fails - Windows Media Device Center

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tobytoolbag
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Joined: Mon Sep 15, 2008 10:04 pm

Installation fails - Windows Media Device Center

Post by tobytoolbag » Mon Sep 15, 2008 10:17 pm

OK - Got a 'slight' problem with installation, despite following the instructions to the letter!

Connect my device (an HTC Kaiser / TyTNII), and let Vista's Sync Center synchronise everything. The first part of the installation process seems to go fine - the setup program recognises the device, and attempts to install, but when it gets to the 'Closing Windows Media Device Center' part, it gives me an error message which says "Impossible to stop the Windows Media Device Center', and then quits when I click 'OK'.

Have tried several times, and get the same message - is it something I'm doing wrong?

Birdy
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Re: Installation fails - Windows Media Device Center

Post by Birdy » Mon Sep 15, 2008 10:22 pm

Hello tobytoolbag,

Are you under an administrator account or a restricted account ?
If you are under an administrator account, could you try to restart the WMDC as described in this topic ?
Then reconnect your mobile device and wait for the end of the synchronization before launching again the installer.
Does it help ?
Birdy

tobytoolbag
Posts: 2
Joined: Mon Sep 15, 2008 10:04 pm

Re: Installation fails - Windows Media Device Center

Post by tobytoolbag » Tue Sep 16, 2008 8:50 am

Seems to have done the trick - many thanks for your help!

Tobes

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