BirdieSync and Lightning 0.9

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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rigong
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Joined: Tue Jul 31, 2007 11:29 am

BirdieSync and Lightning 0.9

Post by rigong » Thu Sep 25, 2008 5:43 pm

Hi there !
I installed Lightning 0.9 and BirdieSync but when I try to Sync 1.7.0.1 my Pocket Pc I have a popup message of incompatibility between the two software.
Could you help me ?

Birdy
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Re: BirdieSync and Lightning 0.9

Post by Birdy » Thu Sep 25, 2008 6:07 pm

Hello,

Had you a previous version of BirdieSync installed before upgrading to 1.7.0.1 ?
Is the message of incompatibility a BirdieSync alert ? (raising from the task bar)
Do you have a portable version of Thunderbird or a classical one ?
Thanks.
Birdy

rigong
Posts: 3
Joined: Tue Jul 31, 2007 11:29 am

Re: BirdieSync and Lightning 0.9

Post by rigong » Thu Sep 25, 2008 6:58 pm

Hallo,
Yes I had a previous version of BirdieSync installed (release 1.6.9.0)
The messagge is raising from the task bar (I'm not sure if is from BirdieSync or Active Sync) and I use a classical version of ThunderBird (2.0.0.16 )

Thanks for your attention.

Ciao
Gianluca

Birdy
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Re: BirdieSync and Lightning 0.9

Post by Birdy » Fri Sep 26, 2008 4:44 pm

Hello,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs to support(at)birdiesync.com with "Tools/BirdieSync/Archive logs..." ?
Thanks.
Birdy

Birdy
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Re: BirdieSync and Lightning 0.9

Post by Birdy » Fri Sep 26, 2008 5:20 pm

Thanks for the logs. Are you sure that you installed BirdieSync 1.7.0.1 ? Because all the versions displayed in the logs are 1.6.10.1.
Could you try to download again BirdieSyncSetup.exe, install it and check that the version displayed in the installer is 1.7.0.1 ?
Thanks.
Birdy

rigong
Posts: 3
Joined: Tue Jul 31, 2007 11:29 am

Re: BirdieSync and Lightning 0.9

Post by rigong » Fri Sep 26, 2008 6:36 pm

Hallo !
I follow Your suggest and everything work well ! Thank You very much !
But I'm sure I previous downloaded the last release: mystery !!!!

Anyway, thanks again !

Ciao
Gianluca

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