1.7.0.1 Unsyncable

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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mtbchik
Posts: 7
Joined: Thu Feb 14, 2008 2:37 am

1.7.0.1 Unsyncable

Post by mtbchik » Fri Sep 26, 2008 3:57 pm

I tried to respond to your email, but your Barracuda is blocking my emails.

BirdieSync Support wrote:
> Hello,
>
> Is it your first installation of BirdieSync ?
No, I've been using it since February

> Do you mean that Thunderbird is entirely frozen during the synchronization and hangs up ?
Yes

> Which version of BirdieSync did you install ?
The latest - 1.7.0.1

> Which version of Lightning do you have (if you use it) ?
.9
>

I also did a full reinstall today and now it won't sync at all.
> Thanks.
>
> Kind regards,
>
> Birdy

Thank you for your help!

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: 1.7.0.1 Unsyncable

Post by Birdy » Fri Sep 26, 2008 4:42 pm

Hello,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization (or the synchronization error), could you send me your logs with "Start/All Programs/BirdieSync/BirdieSync/Archive logs" ?
your Barracuda is blocking my emails.
Which kind of errors do you get ?

Thanks.
Birdy

mtbchik
Posts: 7
Joined: Thu Feb 14, 2008 2:37 am

Baracuda Errors

Post by mtbchik » Sat Sep 27, 2008 12:24 am

Here are the error from Baracuda. I removed email addresses. I will try to send you the files and keep my fingers crossed.

Your message to: support_at_birdiesync.com
was blocked by our Spam Firewall. The email you sent with the following subject has NOT BEEN DELIVERED:

Subject: Re: Crashing





Reporting-MTA: dns; smtp27.dc2.safesecureweb.com
Received-From-MTA: smtp; smtp27.dc2.safesecureweb.com ([127.0.0.1])
Arrival-Date: Fri, 26 Sep 2008 11:45:49 -0400 (EDT)

Final-Recipient: rfc822; support_a_tbirdiesync.com
Action: failed
Status: 5.7.1
Diagnostic-Code: smtp; 550 5.7.1 Message content rejected, UBE, id=20093-01-600
Last-Attempt-Date: Fri, 26 Sep 2008 11:45:49 -0400 (EDT)



Received: from mail72.safesecureweb.com (unknown [10.10.0.1])
by smtp27.dc2.safesecureweb.com (Spam Firewall) with ESMTP id 79F975EB7A30
for <>; Fri, 26 Sep 2008 11:45:49 -0400 (EDT)
Received: from mail72.safesecureweb.com ([10.10.0.1]) by smtp27.dc2.safesecureweb.com with ESMTP id qvbdr2Y4QllFs6vY for <support@birdiesync.com>; Fri, 26 Sep 2008 11:45:49 -0400 (EDT)
Received: from UnknownHost [67.134.173.127] by mail72.safesecureweb.com with SMTP;
Fri, 26 Sep 2008 11:45:32 -0400
Message-ID: <48DD0334.7000206@cjtiming.com>
Date: Fri, 26 Sep 2008 09:43:48 -0600
From:
Reply-To:
Organization: CJ Sports Timing
User-Agent: Thunderbird 2.0.0.16 (Windows/20080708)
MIME-Version: 1.0
To: BirdieSync Support <>
Subject: Re: Crashing
References: <48DC40BD.10105@cjtiming.com> <20080926144328.2164.1095061924.swift@91.121.142.49>
In-Reply-To: <20080926144328.2164.1095061924.swift@91.121.142.49>
Content-Type: multipart/mixed;
boundary="------------030906080601040509040609"




No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.169 / Virus Database: 270.7.3/1693 - Release Date: 9/26/2008 7:35 AM



Thank you for your help.

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