BirdieSync

Version 3.2.3.0 Changes - Support of Thunderbird 68.x Bug corrections - BirdieSync server could hang - Under rare circumstances, synchronization could stop with an unexpected error - In some specific circumstances, BirdieSync server could exit - If an Android device was very quickly disconnected ...

Version 3.2.2.3 Bug corrections - If a conflict happened while two synchronized folders were not created yet in other sources, server could exit while trying to resolve it - If a more recent version of Runtime Package was already installed on the PC, installation could fail with a 1638 error - If a ...

Hello willpom, If you succeed in connecting via USB, while your Android device is connected, could you please build a log archive with BirdieSync menu "Help/Archive logs..." and send BirdieSyncLog.zip to support(at)birdiesync.com ? > My PC isn't LAN connected currently as major refurb of house, but ...

Hello Joker, The first thing to do is to backup your calendar, or Thunderbird profile as described in this FAQ topic . Then ensure that the preview of operations before synchronization is enabled: use menu File/Preview options (the option must be checked in blue), or the "Preview operations" icon on ...

Hello, I'm really sorry but BirdieSync doesn't keep a copy of contacts in case these contacts were removed on a source and then synchronized. That's why it is highly recommended to do a backup of Thunderbird or of the Android device before synchronizing for the first time. But note that by default ...

I made some tests with the native Calendar app but could not reproduce the problem (the event had to be created first with Thunderbird and then synchronized to be able to delete individual occurrences). Then I made some tests with aCalendar app and could reproduce the problem. It seems that this app ...

Hello ericch, I made some tests deleting daily events (with time and all day events) but could not reproduce this specific problem. Can you confirm that the occurrences were deleted on the Android device before the creation of these events in Thunderbird ? When you say you deleted some occurrences ...

At some point somehow another instance of BS address book had been created on the phone. I would like to know how? was it an update? When you say "address book", do you mean a new contact group ? What was the name of this address book ? This new one appropriated the home icon and would not sync ...

A new version 3.0.0.15 of Android app has been released which should fix the problem.

I could reproduce a similar problem which should have happened since last update of the app. A fix is being implemented and tested.

Hello osh000, On Android, contacts are stored in different accounts. Usually a different app manages each account. For instance, you may have a Phone account, a Google account, a Skype account, a BirdieSync account, etc. When you look at a contact, you'll see a unique contact. But actually this ...

"vnd.sec.contact.phone" is the default local account that Samsung devices use to store contacts. It is usually recommended to use this account because the Contact app is perfectly suited to manage this account (for instance postal address may be split into street, zip code, town, etc.). That's why I ...

Hello wolfgang,

I'm doing tests and see if I can reproduce the problem.

Hello Alex, If the contact is not synchronized, it may be that its address book is not selected to be synchronized. If you reconnect the Android device, do you still have the same problem ? Does this contact belong to a group on Android ? Or no group ? Did you select to be synchronized the address ...

Hello renl60, Thank you for the update. Usually if events are not synchronized, it's because they are located in a calendar which is not selected to be synchronized. So the first thing to check is in which calendar events are created and located. Looking at the details of the event on Android should ...