Cannot confirm tasks

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joc
Posts: 5
Joined: Tue Oct 09, 2007 6:46 pm

Cannot confirm tasks

Post by joc » Tue Oct 09, 2007 6:58 pm

Hi,

I have installed BirdieSync successfully and set it up to sync my cards and tasks.

Card synchronization works fine, but ActiveSync always gives a confirmation message for my tasks. After hitting "confirm" the sync process starts all over again and I still receive the same message to confirm my tasks elements.

I'm using a DELL AXIM x51v with Windows Mobile 5.0 and Windows XP, Lightning 0.5, and ActiveSync 4.5 on my desktop. I have tried to reset my mobile device and also restart windows but ActiveSync still shows the same behaviour.

Any help is appreciated!

TIA
Joc

P.S.: Thanks for a great tool!!!

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Post by Birdy » Tue Oct 09, 2007 9:37 pm

Hello,

Could you give me the exact message asking for confirmation ?
Birdy

joc
Posts: 5
Joined: Tue Oct 09, 2007 6:46 pm

Post by joc » Sat Oct 13, 2007 2:10 pm

Hello Birdie,

thank you for your quick repsonse.

The message that I receive seems to be the standard message from ActiveSync to confirm elements after a synchronization. It appears in the lower window of ActiveSync right to the object (in this case "Tasks") and reads "486 nicht bestätigte Elemente" in German which should be "486 not confirmed elements" in English. If I right click on the message I receive the option "Element bestätigen ..." (="Confirm elements"). When I select this option the sync process starts all over again.

The same option appears in the top window right to the name of my laptop.

Thank you again for your help
Joc

Birdy
Site Admin
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Joined: Tue Apr 18, 2006 11:43 am
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Post by Birdy » Mon Oct 15, 2007 4:15 pm

I will need some log files to investigate your problem.
Could you send me them as described in this thread ?
Birdy

joc
Posts: 5
Joined: Tue Oct 09, 2007 6:46 pm

Post by joc » Tue Oct 16, 2007 7:42 pm

Hi Birdie,

I have just sent you the requested log files.

TIA
Joc

tulong
Posts: 1
Joined: Mon Oct 29, 2007 2:45 pm

Post by tulong » Mon Oct 29, 2007 2:47 pm

Hi, I've got the same problem. Did you any how solved it or find the source of the problem?

With regards,

Long

Birdy
Site Admin
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Post by Birdy » Mon Oct 29, 2007 3:00 pm

Hello,

The problem was solved with joc but it was an issue specific to him.

As previously, could you send me the logs as described in this thread ?
Thanks.
Birdy

Zathrass
Posts: 3
Joined: Mon May 19, 2008 1:07 pm

Re: Cannot confirm tasks

Post by Zathrass » Fri Nov 07, 2008 1:49 pm

Hi Birdy,

I've got the same problem. I've sent you the Logs as you requested from the other posters.

I hope you can help me too.

Zathrass

wolle
Posts: 1
Joined: Tue Mar 10, 2009 8:19 pm

Re: Cannot confirm tasks

Post by wolle » Thu Mar 12, 2009 6:37 am

Hi there,

I have the same problem with the tasks or cards that cannot be confirmed. At least 3 members wrote in this forum about that problem. Is it really a specific problem?

@birdy: Should I send the log files too? Did they help you to solve the problems of the other members? Or can I do anything for myself to solve them?

Thx a lot!

Wolle

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: Cannot confirm tasks

Post by Birdy » Thu Mar 12, 2009 9:45 am

Hello Wolle,

No it is not a specific problem. Different reasons can explain why you have unresolved items. Please, send the logs to support(at)birdiesync.com.
Thanks.
Birdy

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