Purchase/Email Problems

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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garrinmf
Posts: 2
Joined: Tue Nov 14, 2006 7:36 pm

Purchase/Email Problems

Post by garrinmf » Tue Nov 14, 2006 7:42 pm

I used BirdieSync for it's trial version then ordered it yesterday online thinking I'd have it and never "loose service".

24 hours later I not only have recieved no emails it appears I cannot email anybody to try and resolve this so I've resorted to posting in the forums. I've sent emails to sales@ info@ and support@birdiesync.com and all have been bounced back to me.

I'd really like to get the key so I can continue using the product. The software has been good to me so far...

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Post by Birdy » Tue Nov 14, 2006 8:48 pm

Hello,

It is strange that you had problems sending emails. Which kind of errors did you have ?

The registration process took time because you chose an electronic check and not a credit card. It can take several days to be validated.
I will speed up things so that you can go on using BirdieSync.
Birdy

garrinmf
Posts: 2
Joined: Tue Nov 14, 2006 7:36 pm

Post by garrinmf » Tue Nov 14, 2006 9:17 pm

This is the error I was getting for all three emails...

Code: Select all

Final-Recipient: rfc822; info@birdiesync.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host mail.birdiesync.com[209.85.32.59] said:
    550-Verification failed for <garrinmf@ashandarei.com> 550-unrouteable mail
    domain "ashandarei.com" 550 Sender verify failed (in reply to RCPT TO
    command)

Final-Recipient: rfc822; support@birdiesync.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host mail.birdiesync.com[209.85.32.59] said: 550
    Sender verify failed (in reply to RCPT TO command)
Maybe ashandarei.com isn't trusted or something...

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