My license can not be registered

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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clauderenaud
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Joined: Tue Jun 26, 2007 6:32 pm
Location: France
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My license can not be registered

Post by clauderenaud » Thu Aug 28, 2008 5:09 pm

Hi all,

Since my purchase of BirdieSync I acquired a new phone but I think, as far as I remember, that it already worked with this one...

When I launch thunderbird and access to the license dialog box, I receive a message telling me that my trial is over....

How to solve this please ... ?
Regards,

--
Claude Renaud

Birdy
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Re: My license can not be registered

Post by Birdy » Thu Aug 28, 2008 5:18 pm

Hello Claude,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs with "Tools/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.
Birdy

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: My license can not be registered

Post by clauderenaud » Fri Aug 29, 2008 5:12 pm

Birdy,

The problem in my case is that no synchronization occures...

I sent you my BirdieSync log....

Configuration :

ASUS P750 on windows mobile 6.0.
Before I have a HTC Athena PDA Phone device and it works
Is a license created for a specific phone or not ?
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: My license can not be registered

Post by clauderenaud » Fri Aug 29, 2008 8:32 pm

Progress on my problem...

I installed the latest 1.7 beta version.

The results were the same thus, my Birdiesync copy launches in trial mode and in the license dialog box I have the message that the period is over...
I also deleted and recreated my partnership on my PDA Phone.
Regards,

--
Claude Renaud

Birdy
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Joined: Tue Apr 18, 2006 11:43 am
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Re: My license can not be registered

Post by Birdy » Sat Aug 30, 2008 8:36 am

Je vous ai renvoyé une réponse directement par mail suite à l'analyse des logs.
Birdy

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: My license can not be registered

Post by clauderenaud » Sat Aug 30, 2008 3:32 pm

Ok ! j'ai vu ça ... mais malheureusement, (je sais que ce n'est pas bien) je n'ai plus le mail d'origine, devrais-je racheter une licence ?

P.S. : je ne reçois pas de notifications par e-mail du forum est-ce normal ?
Regards,

--
Claude Renaud

clauderenaud
Posts: 38
Joined: Tue Jun 26, 2007 6:32 pm
Location: France
Contact:

Re: My license can not be registered

Post by clauderenaud » Sat Aug 30, 2008 7:32 pm

Everything is working now even with the 1.7 beta.

For the mail notification of the forum, the problem is solved, the notification ends in my spam folder...

Thank for your help !
Regards,

--
Claude Renaud

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