Sunbird Crashes during Sync

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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docdavies
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Joined: Sun Jan 18, 2009 10:57 pm

Sunbird Crashes during Sync

Post by docdavies » Sun Jan 18, 2009 11:02 pm

Love the program...and it does work well...sort of.

It seems that at least part way through sync (Samsung Omnia) Sunbird crashes...some info gets transferred some doesn't.
Thunderbird sync seems fine. It did ask be during installation where Sunbird was and did not seem to take it well when I tried to manually enter the info.

Hope you can help since the program seems great and it certainly beats having to use Outlook....both Thunderbird and Sunbird...not to mention Open Office and anything that sticks it to MS, are my mainstays.

Thanks,
Doc

Birdy
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Re: Sunbird Crashes during Sync

Post by Birdy » Mon Jan 19, 2009 12:36 am

Hello Doc,

Could you please confirm that you use Sunbird 0.9 and BirdieSync 1.7.0.5 ?
Thanks.
Birdy

docdavies
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Joined: Sun Jan 18, 2009 10:57 pm

Re: Sunbird Crashes during Sync

Post by docdavies » Mon Jan 19, 2009 12:48 am

It is Sunbird 0.9 and I downloaded birdiesync this afternoon from their site...how do I find version now that it's been installed?

Birdy
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Re: Sunbird Crashes during Sync

Post by Birdy » Mon Jan 19, 2009 10:47 am

Hello,

The version number is available in "Tools/BirdieSync/About" menu in the last version of BirdieSync.

If you have an older version, this menu could be missing. You can then have a look to Thunderbird/Sunbird add-on list and check the version number which is displayed. But note that in some very particular cases (after a BirdieSync upgrade), this number is not always accurate because of cache problems in the extensions manager.
Birdy

docdavies
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Joined: Sun Jan 18, 2009 10:57 pm

Re: Sunbird Crashes during Sync

Post by docdavies » Mon Jan 19, 2009 2:22 pm

I seem to have version 1.7.0.5 if that helps

Birdy
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Re: Sunbird Crashes during Sync

Post by Birdy » Mon Jan 19, 2009 4:27 pm

I sent you by email a new version which includes a fix to prevent a crash when some events have an incorrect format.
If this version doesn't fix the problem, I will have to precisely identify the reason of the crash.
Birdy

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