No Sync possible

If BirdieSync 1.x constantly replaces your girlfriend's phone number with your mother's one, this forum is for you...
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DarkHunter
Posts: 1
Joined: Fri Jun 26, 2009 11:58 pm

No Sync possible

Post by DarkHunter » Sat Jun 27, 2009 12:11 am

Hi,

I want to tryout BirdieSync, but evertime I connect my Touch Pro 2 to ActiveSync I get following messages:

"An error happened synchronizing this mobile. Please disconnect an reconnect this mobile."

and:

"An error occured while starting BirdieSync. To avoid later synchronisation erros, please restart your mobile."


I hope you can help me to solve this prolem.

Thanks in advance,
DarkHunter

Birdy
Site Admin
Posts: 3024
Joined: Tue Apr 18, 2006 11:43 am
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Re: No Sync possible

Post by Birdy » Tue Jun 30, 2009 10:10 am

Hello DarkHunter,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization, could you send your logs with "Tools/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.
Birdy

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