sync looping

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ChefChaudart
Posts: 30
Joined: Tue Oct 02, 2007 4:16 pm
Location: Belgium

sync looping

Post by ChefChaudart » Tue Oct 13, 2009 5:37 pm

Hello,

since a few weeks, sometimes, the sync is looping endlessly :shock:

the progress bar goes to the end, then get back to 70%, then goes again to the end , then back ...


XP SP3

Cheers

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
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Re: sync looping

Post by Birdy » Thu Oct 15, 2009 6:39 am

Hello ChefChaudart,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization (or when you see it loops endlessly), could you send your logs with the Thunderbird/Sunbird menu "Tools/BirdieSync/Archive logs..." or 'Windows Start menu/All programs/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.
Birdy

ChefChaudart
Posts: 30
Joined: Tue Oct 02, 2007 4:16 pm
Location: Belgium

Re: sync looping

Post by ChefChaudart » Wed Oct 21, 2009 3:07 pm

Hello,

No news ?

Cheers

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: sync looping

Post by Birdy » Thu Oct 22, 2009 6:13 pm

I sent to you another response by email (with some details about particular events you have).

So regarding the loop problem, it very likely comes from a problem between the Lightning calDAV provider and the Google calDAV calendar. It may still have problems using Google calDAV calendars in Lighting as described in this page. By now, I would recommend to stick to the Google calendar provider and still use XML address to access to the Google calendar. I'll try to investigate more the reason of this calDAV specific problem.
Birdy

kresobradic
Posts: 14
Joined: Fri Nov 24, 2006 12:37 pm

Re: sync looping

Post by kresobradic » Wed Oct 28, 2009 5:25 pm

i have the same problem.
i switched off all external calendars in thunderbird tools/birdiesync/options, but problem still exist.
any clue?

Birdy
Site Admin
Posts: 3015
Joined: Tue Apr 18, 2006 11:43 am
Contact:

Re: sync looping

Post by Birdy » Mon Nov 02, 2009 9:35 am

Hello kresobradic,

After having closed Thunderbird/Sunbird, disconnected, reconnected your mobile device and waited for the end of the synchronization (or when you see it loops), could you send your logs with the Thunderbird/Sunbird menu "Tools/BirdieSync/Archive logs..." to support(at)birdiesync.com ?
Thanks.
Birdy

Taraman
Posts: 5
Joined: Mon Nov 02, 2009 12:10 pm

Re: sync looping

Post by Taraman » Mon Nov 02, 2009 12:56 pm

I'm trying Birdiesync since 3 days and I have the same problem.
My System:
Win XP Pro SP3
Portable-TB 2.0.0.23
Lightning 0.9 with local calendars only.
Provider for Google calendar is installed but currently unused.

when I have ActiveSync Window in the foreground, the sync stops sometimes, but when I get TB back into the foreground it starts again - although I do not change anything.
I also get some "unconfirmed Items" - whatever that means...

Logs will be sent to you.

Taraman

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