Thunderbird crash when trying to change Birdiesync Options

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GospelOak
Posts: 1
Joined: Sat Oct 22, 2011 3:06 pm

Thunderbird crash when trying to change Birdiesync Options

Post by GospelOak » Sat Oct 22, 2011 3:12 pm

Hey there,

Thunderbird is crashing each time I open and close the Birdiesync options menu in Thunderbird.

That means I can't change any of the options including the "Display name" to be synchronized. So Birdiesync is pretty much useless to synchronize contacts from my IPhone that way.

Do you have any idea what the problem could be?

There are no other add-ons isntalled in Thunderbrid at the moment...

The details displayed after the crash are:

AdapterDeviceID: 0116
AdapterVendorID: 8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
AvailableVirtualMemory: 1757929472
BuildID: 20110929044556
CrashTime: 1319296116
EMCheckCompatibility: true
Email: robert_lorentz@gmx.net
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1318245290
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0116, AdapterDriverVersion: 8.15.10.2266
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+

ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 1047
StartupTime: 1319295076
SystemMemoryUsePercentage: 30
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor:
Version: 7.0.1
Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 :
MSAFD-Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [RAW/IP] : 2 : 3 :
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP-TCPv6-Dienstanbieter : 2 : 1 :
RSVP-TCP-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP-UDPv6-Dienstanbieter : 2 : 2 :
RSVP-UDP-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :

Birdy
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Posts: 3024
Joined: Tue Apr 18, 2006 11:43 am
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Re: Thunderbird crash when trying to change Birdiesync Optio

Post by Birdy » Mon Oct 24, 2011 4:04 pm

Hello GospelOak,

Which version of Birdiesync and Thunderbird do you have ?
Could you build a log archive with BirdieSync menu "Help/Archive logs..." and send it to support(at)birdiesync.com ?
Thanks.
Birdy

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