The mobile device doesn't seem to be detected and cannot connect.

If your mobile device doesn't seem to be detected and can no longer connect to the desktop (the synchronization is not launched), it can be necessary to restart ActiveSync or the Windows Mobile Device Center.

If you want to restart ActiveSync, please check out this page.
If you want to restart the Windows Mobile Device Center, please check out this page.

Sometimes it can also be necessary to soft reset your mobile device (reboot it).

 
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